Where People, Process, and AI
Finally Work Together
Let’s be honest. Most businesses do not need another shiny tool. They need clarity. They need documented workflows. They need a way to use AI that actually fits how their team works, instead of forcing everyone to learn yet another platform. That's why I launched my company, People in the Loop. I help you untangle what is in everyone’s head, turn it into clear systems, and then layer in smart, human centered AI so your business runs smoother and you get your time back.
Meet Nina, the Person in the Loop
For more than 20 years, I have led transformation projects inside organizations that were trying to grow, modernize, or simply keep up. I have sat in rooms where ten different tools were fighting for attention, where no one could find the latest version of anything, and where the phrase “it is in Sally’s head” was the unofficial knowledge management strategy.
I have seen teams try to fix people problems with tech shortcuts. New platforms, new dashboards, new logins. Still no real process. Still no documentation. Still no clarity. That is why People in the Loop exists. My work is about slowing down enough to understand the real problem, designing a workflow that makes sense, and then using AI where it actually helps instead of where it looks trendy.
THE REAL PROBLEM I SEE
If Sally leaves, what breaks?
If all your critical processes, logins, and client details live in one person’s head, you do not have a system. You have a risk. When Sally gets sick, quits, or simply takes a vacation, everything stalls.
At People in the Loop, we start there. We pull what is in people’s heads into clear, documented workflows. We map your lead flow, your content flow, your client delivery, and the handoffs between humans and tools. Only then do we decide where AI or automation belongs. Sometimes that means AI agents. Sometimes that means Zapier or Make. Sometimes that means “you just need a better checklist.” Not every problem is an AI problem, and your consultant should be able to tell you the difference.
What we build together
I help you design and implement:
Lead systems that capture, qualify, and follow up without you babysitting every step.
Content engines that repurpose what you already have into consistent, on brand output.
Workflow automations that move information where it needs to go, on time, every time.
AI powered assistants that support your team instead of replacing them.
Every engagement has the same goal. Less chaos, more clarity, and a business that is easier to run next month than it is today.
